Elements and Performance Criteria
- Prepare to maintain system
- Consult with customer or property owner to arrange site access as required
- Plan schedule of routine preventive maintenance for electronic system based on recommended maintenance periods according to manufacturer handbooks and specifications
- Report to appropriate person the impact of proposed maintenance activities on customer service delivery
- Confirm equipment is accessible and correctly set-up for onsite preventive maintenance activities and for remote interrogation if required
- Confirm alarms are functioning according to manufacturer specifications and enterprise guidelines
- Take corrective action when anomalies or faults are detected, according to enterprise guidelines and manufacturer specifications
- Undertake preventive maintenance routines on site and remotely
- Conduct preventive maintenance according to planned schedule
- Report to appropriate person any instances where maintenance activities cannot be fully met or where there are identified defects outside the planned schedule
- Verify equipment is functioning against expected operational parameters to confirm operational status
- Take corrective action when faults are detected, according to enterprise guidelines and manufacturer specifications
- Escalate to next level of support as required, where preventive maintenance activity falls outside own level of expertise
- Dispose of onsite waste materials according to safe working practices and approved procedures
- Make recommendations and update records